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| In-house claims department staffed with well trained, licensed and courteous professionals. |
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| To contact our Claims Department: |
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| Phoenix Indemnity Insurance Company |
| Claims Department |
| 14651 Dallas Parkway, Suite 400 |
| Dallas, TX 75254 |
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| Toll Free 800-486-4255 |
| 972-960-2277 |
| Fax 972-960-1546 |
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| Duties - Responsibilities - Reporting |
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In Case of an Accident or to Report a claim by phone call 1-800-486-5616. Or...
Select the link below and complete the form. Once completed click on the Email button on the form to send to us. If you are unable to email the form you may print the form and fax it to 972-960-1546. |
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| Responsibilities |
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| If you are ever in an accident: |
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- Call the police, keep the conversation factual
- Obtain information from each person involved, name, address, phone numbers, driver's license number, tag number and name of insurance company.
- Write down details of the accident while they are still fresh in you head.
- Take pictures if you have a camera - remember most cell phones have picture capabilities now.
- Draw a diagram of the accident scene.
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| Phoenix Indemnity Insurance Company |
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American Hallmark Insurance
Co of TX |
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